FAQ

FAQ Q: Where is Sweet Luxuries Bakery located? A: Sweet Luxuries Boutique Bakery is located inside of The Library Coffee and Wine House 2612 Scott Street Houston, Texas 77004.

Q: Do you deliver? A: We pride ourselves on our flexible delivery options. We can personally cater to our clientele, by hand delivering anywhere in the Greater Houston area with a 3-day advance notice.

Q: I live in another city and state. Do you ship? A: Due to inconsistent weather, Sweet Luxuries Bakery has temporarily suspended shipping options. Please contact us to arrange other methods of receiving your baked goods.

Q: How long does it take for my Sweet Luxuries Bakery order to arrive once my order is placed? A: Orders placed for delivery require at 24-48 hour notice, depending on the size and contents of your order.

Q: Does Sweet Luxuries Bakery offer seasonal desserts? A: We gladly celebrate the seasons with special desserts. Contact us to discover what we prepare to help you commemorate the season too.

Q: Does Sweet Luxuries Bakery cater to large parties/events? A: It is our sincere pleasure to cater your next affair. We pay close attention to all details to create a luxurious event.

Q: Do you offer baked items for people on special diets? A: Our recipes are prepared with pure and natural ingredients. We offer gluten-free bean pies.  Check back with us to learn about additional items that we plan to include on our menu.

Shipping Information

Thank you for considering Sweet Luxuries Bakery as a gift for someone special or a reward to yourself.  Because of the perishable nature of some menu items, and fluctuating weather, shipping on Sweet Luxuries Bakery products is temporarily suspended. Please contact us to arrange other methods of receiving your baked goods.

Refunds

Examine your package immediately upon arrival. We offer reimbursement or replacement within 10 days of your purchasing date.  Call us immediately at 832-413-1625  Monday through Friday from 8-5 p.m. CST or Saturday 9-2 p.m. CST or email us at mysweetlux@mysweetlux.com. Refunds cannot be honored after shipment for the reasons listed below:

  • Inclement weather
  • Delays because of major holidays
  • Incorrect or incomplete shipping address
  • Addresses with P.O. Boxes (including colleges and universities)
  • Circumstances beyond our control

Privacy Policy

Sweet Luxuries Bakery knows you care how information about you is used and shared, and we appreciate your trust that we’ll do so carefully and sensibly. This notice describes our privacy policy. By reading this policy, you’re accepting the practices described in this Privacy Notice.

COLLECTION OF INFORMATION:  Personally identifiable information or personal information is defined as information that identifies you, as an individual, and includes your name, home address, home telephone number, and e-mail address. We only collect personally identifiable information about you after you have specifically and knowingly provided such information to us. By voluntarily providing this information to us at various points when using our Site(s), including, completing an order transaction or registering your name to our site, you will be consenting to the collection and use of your personal information by us for that online activity. You are under no obligation to provide us with this information and can access many aspects of the Site(s) without providing us any personal information.

THE PURPOSE OF OUR COLLECTING INFORMATION FROM YOU:  If you participate in an online activity, your personal information will only be used for the purposes of that online activity. Your email address and other information will NOT be resold to any third parties.

NON PERSONAL INFORMATION:  We constantly seek to maintain the integrity of, and make improvements to, the site(s). As part of these efforts, we collect and analyze non-personally identifiable information. This information that does not identify you personally, but becomes available to us as a result of your visit to our Site(s). This information includes; your IP address, a number automatically assigned your computer when you visit the Site(s); your Internet Service Provider; and your Web Browser. We may also keep a record of which pages of the Site you visit, and how long you spend on each page. One way we use this non-personal information is as a diagnostic and administrative tool for identifying system problems and administering the Site. Our Site(s) makes use of cookies. Cookies are used to identify your order as you make purchases on our Site(s). If you have cookies disabled, you will not be able to make purchases with our Site(s). In this case, please contact our customer service desk for alternate ordering methods. We collect personal and non-personal information in a non-identifying, anonymous and aggregate form to enhance our Site design and for statistical purposes. These statistics and reports will contain only aggregated and no personally identifiable information.

LINKAGES:  Where links to Sweet Luxuries Bakery pages are provided Sweet Luxuries Bakery is not responsible for the privacy practices or content of those sites.

LISTS:  Sweet Luxuries Bakery does not sell, give or trade its contact lists. Your email address and other information will NOT be resold to any third parties.

Leave a Reply